Edge connectivity at a significantly reduced rate has been restored. Some services will continue to not work while further physical plant work is done. Full service is estimated to be restored by Sunday 10 PM CT.
Posted Jan 23, 2021 - 18:47 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 23, 2021 - 18:46 UTC
Update
Edge network connectivity remains down, which shows to most users as the internet not being available from the network (and vice versa). Tomorrow morning, reconfiguring of equipment will resume. Service is estimated to be restored in the early afternoon.
Posted Jan 22, 2021 - 01:17 UTC
Update
The network edge will be unavailable while some dishes are moved for approximately one hour.
Posted Jan 21, 2021 - 20:18 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 21, 2021 - 20:17 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 21, 2021 - 00:33 UTC
Update
The subscriber cell in the Medical District (LEB) has been reconfigured for a non-standard channel. If this site is how you connect, to maintain connectivity, please update your device to use the following settings: channel: 5865/20/an wireless-protocol: 802.11
This non-standard configuration will remain for the entire outage window.
Posted Jan 21, 2021 - 00:23 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2021 - 00:00 UTC
Scheduled
We will be reconfiguring our edge network physical topology. Service will be severely degraded and entirely unavailable at times.
Posted Jan 20, 2021 - 22:52 UTC
This scheduled maintenance affected: Subscriber Cells (POPs) (Medical District (LEB)) and Network Edge.